WREP Reporter Details
Andrea Graziani
https://reporter.wrep.eu//graziani.andrea.9143WREP in corso di certificazione ...
Diploma di liceo Classico, Consulente informatico dal 1988 al 2002, Responsabile HR, Sales Manager, Rapporti Esterni e BU Director dal 2003 a oggi
RESUME
Sales & Account Manager with special experience in customer service, sales and negotiations.
Proven expertise in external relations and advertising, thanks to which a 15% increase in new customers has been achieved each year.
Specialized in resources management about time material activities, with focus on incentive programs and staff loyalty.
7% revenues average annual growth with related mark-up (not less than 33%)
I speak Italian and Romanian correctly, English good level and I have a basic Spanish comprehension.
I have worked in national and international contexts and I am also available for work or transfers to eastern Europe (Romania) and America (Canada as a preference).
SKILL
Work Experience like Sales Manager, HR Manager, Business Partner and CEO
From December 2015
Today
MCR Group S.p.a.
Rome
Business Partner
Account manager for Time Material activity: Achieved annual revenue targets of 0.8 Mln with a 42% mark-up
Sales Manager for client prospect development: new business channel opened with Indra S.p.A. and Everis S.p.A.
HR Manager: research and selection of graduates and degrees for the IT company LAB
Naples
Branch Head Office
Training and Placement activities Manager
Accont Manager for ATS, Cap Gemini, ATOS Worldgrid,
Main customers
Energy: TERNA, ENEL, ACEA
Telco:
Finance: BANCA SELLA, BANCA MARCHE
PA:
Other: OPTIKON
System Integrator: ACCENTURE, REPLY (Security, Atlas, Siskoplan,Technology), HPE Italy, DXC Technologies, CAP GEMINI, ATOS Worldgrid, FINMECCANICA Group, ALMAVIVA, FINCONS Group, INDRA Company, EVERIS, EXPRIVIA.
From September 2013 To June 2015
VIVACALL Company.
Bhucarest (Romania)
Team Manager/ Contact Center Director
I have managed a multilingual call center, inbound and outbound with about 60 employees, in sales activities of telco/energy services and insurance solutions. I have improved the company efficiency with a growth from 2% to 5% of contractual effectiveness.
From October 2000
To March 2009
DLI S.p.a.
Rome
Key Account Manager
Account manager at some customers brand (IBM, Ericsson, HP Italia)
Sales Manager for client prospect development
Main customers
Energy: TERNA, ENEL
Telco: TELECOM
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL, INPDAP
Other:
System Integrator: ERICSSON-PRIDE, REPLY (Security, Atlas, Siskoplan,Technology), REALTECH, HP Italia, EUSTEMA, IBM
Visiant Security S.r.l.
Rome
Business Developer
Account manager at some customers brand (Siemens, HP Italia)
Sales Manager for client prospect development
Main Customers
Energy:
Telco:
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL
Other:
System Integrator: PRIDE, DGS, REPLY (Security, Atlas, Siskoplan), REALTECH, HP Italia, EDS, DATAMAX, ALTEVIE
IT area of expertise
SAP
3A Informatica S.r.l.
Rome
HR Manager and CEO
Head of HR area of Rome for the organization of interviews and personnel selection.
CEO for all business activity in Italy.
Main Customers
Energy:
Telco:
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL
Other:
System Integrator: PRIDE, DGS, REPLY (Security, Atlas, Siskoplan), REALTECH, HP Italia, EDS, DATAMAX, VISIANT (Security)
IT area of expertise
SAP
S.S.I. Informatica S.p.A.
Rome
CEO for central and southern Italy and eastern Europe (Romania)
Head of HR area of Rome for the organization of interviews and personnel selection.
CEO for all business activity in Italy and East Europe.
Main Customers
Energy: ENI
Telco:
Finance: CAPITALIA
PA: INAIL
Other: BAT, LOGISTA, BASF
System Integrator: PRIDE, SCAI, HP Italia, DATAMAX, VISIANT (Galileo)
IT area of expertise
SAP
Telematica Informatica S.r.l.
Rome
CEO for central and southern Italy
Head of the branch company of Rome, organization of interviews and recruitment business in Lazio and Campania territories.
Commercial Director and, in particular, account manager at some customer brands.
Main Customers
Energy: ENI
Telco: MOTOROLA
Finance: CAPITALIA
PA: INAIL
Other: BAT, LOGISTA, BASF
System Integrator: PRIDE, SCAI, HP Italia, SIEMENS
IT area of expertise
ICT, SAP, Mainframe
S.S.I. Group S.r.l.
Rome
Human Resources Manager
Head of Recruitment for interviews organization and staff meetings.
Chorus Group S.p.A.
Rome
Sales Manager
Head of Recruitment for the management of suppliers and the organization of personnel interviews.
Account manager at some customers of one of the group companies.
Responsible for the promotion of commercial products (hardware and software) of the group about the Corporate Security issues, Detection and attendance access restricted areas, laboratory analysis management.
Work Esperience like Insurance Manager
From September 2011 to June 2013
InaAssitalia
Rome
Insurance Sub Agency Manager – Private Pension Funds Consultant
Insurance Sub Agency Manager - ISVAP Code E000352719 – E section
Specialist branch of Life / Pension plan / Healt Care
Accounting management for some companies about pension&fund plans, capital investment and other.
Managing a team of 7 junior consultants
IT consultant about internal sw company management
From May 2009 to September 2011
Pramerica Life S.p.a. (a Prudential Italian company)
Rome
Life Planner Manager
Insurance Manager ISVAP Code E000352719 – E section
Specialist branch of Life / Pension plan
Work Esperience like translator
2011 - 2012
DGS3 S.r.l. – Publishing House
Rome
Translator
Translation English-Italian of the books "Practical Poker Math" and "Secret of non-standard sit'n'go"
Work Esperience like Technician and IT Trainer
From January 1988 to August 2000
TERNA S.p.A.
Rome
Data architect
Senior analyst for extraction, cleaning and migration of data from legacy environments (DB2, Oracle, Sql Server, My sql) to SAP/R3 environment.
SOGEI S.p.A.
Rome
Data designer
Study and analysis of the Treasury Data Bank for the implementation of new procedures for the development and acquisition tax returns (730/740 models).
ELEA S.r.l.
Rome
Teacher
Teacher of 'Software Engineering' course, created and maintained for the Italian Cars Club employees.
EXCAPE S.r.l.
Rome
Teacher
Teacher on DB ACCESS course, created and maintained for the IGEAM employees.
QUIRINAL PALACE - Sector Superintendency Rome
Project Leader
Activities of Business Process Analisys for study and design of procedures 'FLEET' and 'TABLES AND KITCHEN' for the computerization of the Superintendency Sector - Quirinal Palace, developed with Microsoft-VB/ACCESS.
FINSIEL - .TREASURY – Tax refunds sector
Rome
Project Leader
Entering, tutoring and coordination of company personnel in the project 'REVENUE' IBM 3090 mainframe, operating system MVS-ESA, developed with Cobol-CICS/DB2 on Client-Server architecture.
E.N.E.L. S.p.A.
Rome
Technician Manager
Study, design and implementation of “Migration” and “Deposit” DataBase from legacy systems ENEL (MVS-ESA/DB2, Microsoft / SQL-Server, HP3000) using the tool POWER DESIGN.
Data Porting and Cleaning from environment to storage system SAP/R3.
Coordination of a group of eight people at the stage of development of procedures for the data Cleaning and ODBC Porting to environment PL-SQL/ORACLE 8.
ISET Informatica S.r.l.
Rome
Head of HR and Training Division
Implementation of the activities for preparation and teaching training courses for IBM mainframe environment, methods and tools for analysis and all Office products.
Conduct selection activities for staff recruitment.
Organization, management and supervision of trained resources within the company and with customers.
Project Leader
Manager of 'Fast Contract Extension' Project developed on behalf of Telecom IBM 3090 mainframe, o.s. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Telecom S.p.a.
Rome
Data Analyst
Implementation analysis of the project 'Monitoring Faults Billing' at Telecom Italy using Office products and coordinating a group of development of about 20 units on IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Telecom S.p.a.
Rome
Data Analyst
Study and development of programs for the procedure 'Contract Extension' at Telecom Italy, on. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Cap Gemini S.p.A.
Rome
Data Analyst
Testing programs IBDA Telecom Vendors interface, developed by Telesoft-Naples, within the project of GSRS. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2.
B.N.L. S.p.A.
Rome
Senior Programmer
Development procedures “Accreditation” and “Account Management” on. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2.
Enrico Fermi High School
Bolzano
Teacher
Training courses funded by the EEC for programmers in the department of environment I DOS, COBOL, VSAM files.
Progress 2 S.p.A.
Rome
Teacher
Training course funded by the Lazio Region for Mainframe programmers know about MVS, COBOL, VSAM files, TP-Monitor CICS, DB2 DBMS and use of CASE methodologies.
National Bank of Communications Rome
Senior Programmer
Porting activities procedural in Mainframe environment from BULL/DPS8000 to IBM-3090/MVS COBOL/DB2
1 Electronic Computing Center of the Italian Army
Rome
Programmer
Development procedure 'Vehicle fleet and spare parts management', o.s. Mainframe BULL-DPS8000, COBOL, TP-Monitor DMIV, DBMS IDSI-IDSII.
National Medics Agency Insurance and Assistance
Rome
Programmer
Development procedure 'Contribution and Retirement' o.s. Mainframe BULL-DPS8000, COBOL, TP-Monitor DMVI, DBMS IDSI-IDSII.
Superintendency of the State - Ministry of Treasury
Rome
Junior Programmer
Procedure development 'Funding allocation and Ministries management ' o.s. Mainframe BULL-DPS8, COBOL, TP-Monitor DMIV, DBMS IDSI-IDSII.
Institute for Industrial Reconstruction
Pomezia
Programmatore Junior
Development of procedures Mainframe soBS200 Siemens, COBOL language.
Education
High School ‘Cristo Re’
Rome
Diploma in Classical Studies achieved in 1984.
Languages
Italian (mothertongue)
English (good knowledge write, read and spoken)
Spanish (basic knowledge spoken)
Romanian (fluent knowledge, read and spoken)
Trainings
Tecnoteam
Pomezia
COBOL Language, PC and Mainframe (year 1986).
SQL Language, Mainframe (year 1986).
DBMS DB2, files VSAM , Mainframe (year 1986).
ISET Informatica
Rome
BACHMAN Analisys Method (year 1996)
E.R.A. Method (year 1996)
Software Engineer (year 1997)
Quorum
Rome
PL-SQL/ORACLE (year 1999)
E.R.P. - SAP/R3 (year 2000)
Pramerica
Rome
Effective Sales Communication course (year 2009)
Insurance Agent Abilitation. (year 2009)
INA Assitalia
Rome
Life Insurance Products (year 2010)
Selling Techniques – Telemarketing/Teleselling (year 2010)
Healt and Safety Insurance Products (year 2011)
Adobe PDF (year 2011)
LIFELEARNING Academy
Rome
Elements of drafting and negotiation of International Contracts
Certificate n’ 12351-368724-120710
Score 90/100
Year 2019
Non-verbal communication
Certificate n’ 74460-4129-120710
Year 2019
KI KARATE DO WADO RYU Dojo School
Rome
Regional Championship LAZIO – 1’ Classified KATA Veterans Category (year 2018)
InterRegional Championship LAZIO – 3’ Classified KATA Veterans Category (year 2019)
Sales & Account Manager with special experience in customer service, sales and negotiations.
Proven expertise in external relations and advertising, thanks to which a 15% increase in new customers has been achieved each year.
Specialized in resources management about time material activities, with focus on incentive programs and staff loyalty.
7% revenues average annual growth with related mark-up (not less than 33%)
I speak Italian and Romanian correctly, English good level and I have a basic Spanish comprehension.
I have worked in national and international contexts and I am also available for work or transfers to eastern Europe (Romania) and America (Canada as a preference).
SKILL
Work Experience like Sales Manager, HR Manager, Business Partner and CEO
From December 2015
Today
MCR Group S.p.a.
Rome
Business Partner
Account manager for Time Material activity: Achieved annual revenue targets of 0.8 Mln with a 42% mark-up
Sales Manager for client prospect development: new business channel opened with Indra S.p.A. and Everis S.p.A.
HR Manager: research and selection of graduates and degrees for the IT company LAB
Naples
Branch Head Office
Training and Placement activities Manager
Accont Manager for ATS, Cap Gemini, ATOS Worldgrid,
Main customers
Energy: TERNA, ENEL, ACEA
Telco:
Finance: BANCA SELLA, BANCA MARCHE
PA:
Other: OPTIKON
System Integrator: ACCENTURE, REPLY (Security, Atlas, Siskoplan,Technology), HPE Italy, DXC Technologies, CAP GEMINI, ATOS Worldgrid, FINMECCANICA Group, ALMAVIVA, FINCONS Group, INDRA Company, EVERIS, EXPRIVIA.
From September 2013 To June 2015
VIVACALL Company.
Bhucarest (Romania)
Team Manager/ Contact Center Director
I have managed a multilingual call center, inbound and outbound with about 60 employees, in sales activities of telco/energy services and insurance solutions. I have improved the company efficiency with a growth from 2% to 5% of contractual effectiveness.
From October 2000
To March 2009
DLI S.p.a.
Rome
Key Account Manager
Account manager at some customers brand (IBM, Ericsson, HP Italia)
Sales Manager for client prospect development
Main customers
Energy: TERNA, ENEL
Telco: TELECOM
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL, INPDAP
Other:
System Integrator: ERICSSON-PRIDE, REPLY (Security, Atlas, Siskoplan,Technology), REALTECH, HP Italia, EUSTEMA, IBM
Visiant Security S.r.l.
Rome
Business Developer
Account manager at some customers brand (Siemens, HP Italia)
Sales Manager for client prospect development
Main Customers
Energy:
Telco:
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL
Other:
System Integrator: PRIDE, DGS, REPLY (Security, Atlas, Siskoplan), REALTECH, HP Italia, EDS, DATAMAX, ALTEVIE
IT area of expertise
SAP
3A Informatica S.r.l.
Rome
HR Manager and CEO
Head of HR area of Rome for the organization of interviews and personnel selection.
CEO for all business activity in Italy.
Main Customers
Energy:
Telco:
Finance: UGIS - AN UNICREDIT COMPANY
PA: INAIL
Other:
System Integrator: PRIDE, DGS, REPLY (Security, Atlas, Siskoplan), REALTECH, HP Italia, EDS, DATAMAX, VISIANT (Security)
IT area of expertise
SAP
S.S.I. Informatica S.p.A.
Rome
CEO for central and southern Italy and eastern Europe (Romania)
Head of HR area of Rome for the organization of interviews and personnel selection.
CEO for all business activity in Italy and East Europe.
Main Customers
Energy: ENI
Telco:
Finance: CAPITALIA
PA: INAIL
Other: BAT, LOGISTA, BASF
System Integrator: PRIDE, SCAI, HP Italia, DATAMAX, VISIANT (Galileo)
IT area of expertise
SAP
Telematica Informatica S.r.l.
Rome
CEO for central and southern Italy
Head of the branch company of Rome, organization of interviews and recruitment business in Lazio and Campania territories.
Commercial Director and, in particular, account manager at some customer brands.
Main Customers
Energy: ENI
Telco: MOTOROLA
Finance: CAPITALIA
PA: INAIL
Other: BAT, LOGISTA, BASF
System Integrator: PRIDE, SCAI, HP Italia, SIEMENS
IT area of expertise
ICT, SAP, Mainframe
S.S.I. Group S.r.l.
Rome
Human Resources Manager
Head of Recruitment for interviews organization and staff meetings.
Chorus Group S.p.A.
Rome
Sales Manager
Head of Recruitment for the management of suppliers and the organization of personnel interviews.
Account manager at some customers of one of the group companies.
Responsible for the promotion of commercial products (hardware and software) of the group about the Corporate Security issues, Detection and attendance access restricted areas, laboratory analysis management.
Work Esperience like Insurance Manager
From September 2011 to June 2013
InaAssitalia
Rome
Insurance Sub Agency Manager – Private Pension Funds Consultant
Insurance Sub Agency Manager - ISVAP Code E000352719 – E section
Specialist branch of Life / Pension plan / Healt Care
Accounting management for some companies about pension&fund plans, capital investment and other.
Managing a team of 7 junior consultants
IT consultant about internal sw company management
From May 2009 to September 2011
Pramerica Life S.p.a. (a Prudential Italian company)
Rome
Life Planner Manager
Insurance Manager ISVAP Code E000352719 – E section
Specialist branch of Life / Pension plan
Work Esperience like translator
2011 - 2012
DGS3 S.r.l. – Publishing House
Rome
Translator
Translation English-Italian of the books "Practical Poker Math" and "Secret of non-standard sit'n'go"
Work Esperience like Technician and IT Trainer
From January 1988 to August 2000
TERNA S.p.A.
Rome
Data architect
Senior analyst for extraction, cleaning and migration of data from legacy environments (DB2, Oracle, Sql Server, My sql) to SAP/R3 environment.
SOGEI S.p.A.
Rome
Data designer
Study and analysis of the Treasury Data Bank for the implementation of new procedures for the development and acquisition tax returns (730/740 models).
ELEA S.r.l.
Rome
Teacher
Teacher of 'Software Engineering' course, created and maintained for the Italian Cars Club employees.
EXCAPE S.r.l.
Rome
Teacher
Teacher on DB ACCESS course, created and maintained for the IGEAM employees.
QUIRINAL PALACE - Sector Superintendency Rome
Project Leader
Activities of Business Process Analisys for study and design of procedures 'FLEET' and 'TABLES AND KITCHEN' for the computerization of the Superintendency Sector - Quirinal Palace, developed with Microsoft-VB/ACCESS.
FINSIEL - .TREASURY – Tax refunds sector
Rome
Project Leader
Entering, tutoring and coordination of company personnel in the project 'REVENUE' IBM 3090 mainframe, operating system MVS-ESA, developed with Cobol-CICS/DB2 on Client-Server architecture.
E.N.E.L. S.p.A.
Rome
Technician Manager
Study, design and implementation of “Migration” and “Deposit” DataBase from legacy systems ENEL (MVS-ESA/DB2, Microsoft / SQL-Server, HP3000) using the tool POWER DESIGN.
Data Porting and Cleaning from environment to storage system SAP/R3.
Coordination of a group of eight people at the stage of development of procedures for the data Cleaning and ODBC Porting to environment PL-SQL/ORACLE 8.
ISET Informatica S.r.l.
Rome
Head of HR and Training Division
Implementation of the activities for preparation and teaching training courses for IBM mainframe environment, methods and tools for analysis and all Office products.
Conduct selection activities for staff recruitment.
Organization, management and supervision of trained resources within the company and with customers.
Project Leader
Manager of 'Fast Contract Extension' Project developed on behalf of Telecom IBM 3090 mainframe, o.s. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Telecom S.p.a.
Rome
Data Analyst
Implementation analysis of the project 'Monitoring Faults Billing' at Telecom Italy using Office products and coordinating a group of development of about 20 units on IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Telecom S.p.a.
Rome
Data Analyst
Study and development of programs for the procedure 'Contract Extension' at Telecom Italy, on. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2 with Client-Server architecture.
Cap Gemini S.p.A.
Rome
Data Analyst
Testing programs IBDA Telecom Vendors interface, developed by Telesoft-Naples, within the project of GSRS. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2.
B.N.L. S.p.A.
Rome
Senior Programmer
Development procedures “Accreditation” and “Account Management” on. IBM 3090 mainframe, s.o. MVS platform Cobol-CICS/DB2.
Enrico Fermi High School
Bolzano
Teacher
Training courses funded by the EEC for programmers in the department of environment I DOS, COBOL, VSAM files.
Progress 2 S.p.A.
Rome
Teacher
Training course funded by the Lazio Region for Mainframe programmers know about MVS, COBOL, VSAM files, TP-Monitor CICS, DB2 DBMS and use of CASE methodologies.
National Bank of Communications Rome
Senior Programmer
Porting activities procedural in Mainframe environment from BULL/DPS8000 to IBM-3090/MVS COBOL/DB2
1 Electronic Computing Center of the Italian Army
Rome
Programmer
Development procedure 'Vehicle fleet and spare parts management', o.s. Mainframe BULL-DPS8000, COBOL, TP-Monitor DMIV, DBMS IDSI-IDSII.
National Medics Agency Insurance and Assistance
Rome
Programmer
Development procedure 'Contribution and Retirement' o.s. Mainframe BULL-DPS8000, COBOL, TP-Monitor DMVI, DBMS IDSI-IDSII.
Superintendency of the State - Ministry of Treasury
Rome
Junior Programmer
Procedure development 'Funding allocation and Ministries management ' o.s. Mainframe BULL-DPS8, COBOL, TP-Monitor DMIV, DBMS IDSI-IDSII.
Institute for Industrial Reconstruction
Pomezia
Programmatore Junior
Development of procedures Mainframe soBS200 Siemens, COBOL language.
Education
High School ‘Cristo Re’
Rome
Diploma in Classical Studies achieved in 1984.
Languages
Italian (mothertongue)
English (good knowledge write, read and spoken)
Spanish (basic knowledge spoken)
Romanian (fluent knowledge, read and spoken)
Trainings
Tecnoteam
Pomezia
COBOL Language, PC and Mainframe (year 1986).
SQL Language, Mainframe (year 1986).
DBMS DB2, files VSAM , Mainframe (year 1986).
ISET Informatica
Rome
BACHMAN Analisys Method (year 1996)
E.R.A. Method (year 1996)
Software Engineer (year 1997)
Quorum
Rome
PL-SQL/ORACLE (year 1999)
E.R.P. - SAP/R3 (year 2000)
Pramerica
Rome
Effective Sales Communication course (year 2009)
Insurance Agent Abilitation. (year 2009)
INA Assitalia
Rome
Life Insurance Products (year 2010)
Selling Techniques – Telemarketing/Teleselling (year 2010)
Healt and Safety Insurance Products (year 2011)
Adobe PDF (year 2011)
LIFELEARNING Academy
Rome
Elements of drafting and negotiation of International Contracts
Certificate n’ 12351-368724-120710
Score 90/100
Year 2019
Non-verbal communication
Certificate n’ 74460-4129-120710
Year 2019
KI KARATE DO WADO RYU Dojo School
Rome
Regional Championship LAZIO – 1’ Classified KATA Veterans Category (year 2018)
InterRegional Championship LAZIO – 3’ Classified KATA Veterans Category (year 2019)